Quality Policy

We have enjoyed success and continuous growth by helping our customers meet tightly scheduled deadlines while maintaining a superior safety record.

Truly understanding our customers’ needs at every level of their Supply Chain is paramount to maintaining the level of service that they have come to expect from Empire Express through the years.

Each employee’s involvement is needed to achieve our expectations for 100% on-time pickup and delivery, impeccable customer service and safety.

We will continue to work together as a team...

  • To deliver the highest level of service to each customer
  • To satisfy each customer’s requirements
  • To run a safe operation
  • To treat our people right
  • To continuously improve

Mission Statement

Development of long-term partnerships with customers who require safe handling and a sense of urgency in the delivery of their products

  • Continuous improvement
  • To provide quality transportation services profitably
  • To increase shareholder equity

Environmental, Health, Safety & Security Policy

Empire Express is committed to Delivering Safely…On Time!!!®

As a member of American Chemistry Council’s Responsible Care® Program, Empire Express is steadfast in our approach to provide excellence in environmental, health, safety and security performance.

Our Responsible Care Management System is process-based, performance-focused and designed with the intent of achieving zero accidents, injuries and environmental incidents, as we pick up and deliver our customers shipments Safely and On Time.

Our dedication to process safety, product stewardship and secure operations is demonstrated in the procurement of the best possible tools, equipment, systems and – our greatest asset – Empire Express employees.

We understand that continuous improvements are achieved by working openly with our employees, customers, vendors and government agencies and our intent is to comply with all applicable Federal and State regulations and Responsible Care® Guiding Principles.